Presented by: Daniel Haberstock, Manager, Enrolment Services & Operations, Northern Alberta Institute of Technology Andrew Schurman, Prospect & Applicant Relationship (PAR) Supervisor, Northern Alberta Institute of Technology Ryan Robbins, Prospect & Applicant Relationship (PAR) Supervisor; Northern Alberta Institute of Technology
Presentation Description: NAIT’s technology transformation enhances the student journey from first contact to enrollment through optimized tracking, outbound engagement, and automated system integrations. A unified ticketing system ensures consistent service, with real-time feedback driving excellence. Working alongside our recruitment and admissions partners, we provide expert guidance and also self-source leads. Looking ahead, conversion tracking and lead scoring will refine engagement, creating a seamless, data-driven, and student-first experience.
